Shipping & Returns

Last updated: January 2026

Shipping

• Free worldwide shipping on every order.
• Orders are dispatched within 24 hours of purchase.
• Typical delivery time is 7–15 business days, depending on destination.
• You'll get a confirmation email as soon as your order ships.

Returns

If your order arrives damaged or faulty, email us within 14 days of delivery at support@pixalwave.store with your order confirmation and a photo of the issue, and we'll sort out a replacement or refund.

Wrong or missing color

If the color you receive doesn't match what you ordered, contact us with your order details and we'll make it right.

Contact

Any shipping question at all: support@pixalwave.store.